Privacy Policy

Last Updated: April 2026

Queena Clean LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

1. Information We Collect

We may collect the following information when you use our website or request a service:

  • Full name

  • Phone number

  • Email address

  • Service address or ZIP code

  • Service details (type of cleaning, frequency, notes)

We only collect information necessary to provide and improve our services.

2. How We Use Your Information

Your information is used to:

  • Provide quotes and schedule services

  • Communicate with you about your request

  • Send confirmations and updates

  • Improve our services and customer experience

  • Process payments (if applicable)

3. SMS & Communication Consent

By submitting your information through our website:

  • You agree to receive text messages, calls, and emails related to your request.

  • Message and data rates may apply.

  • Message frequency varies.

  • You can opt out at any time by replying STOP.

👉 We do NOT send spam or unrelated marketing messages.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers (such as scheduling, payment, or communication platforms) strictly to operate our business.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Website Tracking

Our website may use basic cookies or tracking tools to improve user experience and analyze traffic.

You can disable cookies through your browser settings at any time.

7. Your Rights

You may request to:

  • Access your personal information

  • Update or correct your information

  • Request deletion of your data

To do so, contact us using the information below.

8. Third-Party Services

We may use third-party tools (such as payment processors, CRM systems, or messaging platforms). These services have their own privacy policies.

We are not responsible for third-party practices.

9. Children’s Privacy

Our services are not directed toward individuals under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

11. Contact Information

Queena Clean LLC
Email: queenacleanservice@gmail.com
Phone: (954) 850-8051

Agreement

By using our website or services, you agree to this Privacy Policy.